Contact Form

The KBase Help Board (see box to the right) is a new, more interactive way for users (and prospective users) to engage in a two-way dialog with KBase staff. However, if you are having trouble using the Help Board or need to quickly reach us and don’t have time to register, you can use the contact form below.

Your Name (required)

Your Email (required)


I want to

Your Message

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  Use the new KBase Help Board instead of this form!

Unlike the form at the left, the new interactive KBase Help Board enables you to:

  • Submit bug reports, questions and suggestions without revealing your email address
  • Engage in a two-way dialog with KBase staff as they track down and resolve your issue
  • Search the issues submitted by other users. If someone else has already reported your problem, you can just add a “Me too!” comment.
  • Increase your productivity in KBase by seeing other users’ suggestions and workarounds

Sign in to Help Board or Read instructions

How to report problems

If you are reporting a problem, please review the issue reporting guidelines.

We want your feedback!

We would love to find out more about what you like or don’t like about KBase and what you’d like to see us add in the future. Please take our questionnaire to share your opinions with us!