System Notification

(Resolved) Performance problems/system maintenance

When?

on *

Summary

System maintenance September 25, 2019

Description

Update 6pm PDT Sept 25: we believe that we have found the root cause of the performance issues.  We have a workaround in place, and hope to make full repairs on Thursday, Sept 26.  We do not expect down time during this work.

Update 4pm PDT Sept 25: we are experiencing performance problems that may be related to our maintenance.  We are still investigating the issue.  Please visit status.kbase.us for updates if kbase.us is not loading.

Update Sept 24: there is a possibility that kbase.us will experience a brief outage during this maintenance.  We will attempt to avoid this if possible.  If our web site is down, please visit status.kbase.us for recent updates.

We will be performing system maintenance on kbase.us between 2-4 PM PDT Wednesday, September 25, 2019.  Some KBase services and narrative.kbase.us will be unavailable for parts of this time.  The kbase.us web site and all of appdev.kbase.us should not be impacted by this work.


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