The KBase Help Board is a new, more interactive way for users (and prospective users) to report bugs, ask questions, or suggest new features, using an issue tracking system called JIRA.
Using the new Help Board, you’ll be able to:
- Submit bug reports, questions and suggestions without revealing your email address
- Engage in a two-way dialog with KBase staff as they track down and resolve your issue
- Search the issues submitted by other users. If someone else has already reported your problem, you can just add a “Me too!” comment.
- Increase your productivity in KBase by seeing other users’ suggestions and workarounds
Please see Using the KBase Help Board to find out how to sign up and submit your bug reports, questions and suggestions to us.
We want your feedback!
We would love to find out more about what you like or don’t like about KBase and what you’d like to see us add in the future. Please take our questionnaire
to share your opinions with us!